- General Questions
- Now Playing Information & Controls
- Advertising
How is the CBS RADIO app different from any of the others available?
The CBS RADIO application streams your favorite CBS RADIO Stations as well as all of your favorite AOL & Yahoo! Music stations directly to your iPhone & iPod Touch. With 30 genres and 600 professionally-programmed stations at your fingertips, you can fulfill every musical whimsy no matter where you are! Unique features include the ability to quickly favorite stations, share stations with friends, skip songs you don't like, and buy songs you do like!
The CBS RADIO app is everything you wanted from streaming radio. And more!
What kind of content can I listen to using this app?
Whether it’s Pop, Rock, Jazz, Classical, Hip-Hop, Oldies, Country, World, Latino, News, or Sports, CBS RADIO guarantees you’ll be able to connect directly with all your favorite music, news and information no matter where you are!
What is the difference between "interactive" and "non-interactive" stations?
The CBS RADIO app streams two distinct kinds of stations; interactive & non-interactive.
Interactive stations include all of AOL & Yahoo!'s stations and a handful
of CBS RADIO online-only stations, like 40 + Reunion Radio stations including
top songs from 1960 to the present. Non-interactive stations include all of
CBS RADIO's over-the-air sports, news and music stations, like WFAN, 1010
WINS, and KROQ.
The main difference between interactive and non-interactive
stations is the ability to skip songs. Every time you launch an interactive
station, you will be listening to a unique music experience. No two streams
are the same! With non-interactive stations, you will be listening to the same
stream that is being broadcast on the air. If you're in Los Angeles, you
can listen to a station in New York as if you were really there! It's like
being in two places at once!
Take that, future!
Now Playing Display
All of the song controls for the CBS RADIO app are contained within the Now Playing "Stage". Understanding & mastering these controls will grant you the ability to maximize your listening experience.
Skip Counter
| 6 Skips | 5 Skips | 0 Skips |
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Though skipping is fun, it comes with great responsibility... DMCA law prohibits more than six (6) skips every hour. In case you have trouble counting, we'll do it for you! On interactive stations only (sorry, non-interactive stations), the skip button displays with a small golden number next to it. Every time you skip a song, that number will decrease by one (1), until it reaches zero (0). When reaching 0, a message will appear reminding you that you have exceeded your skip allotment for the hour. As time forges forward, you may notice that the skip counter will begin counting up, back to 6.
Volume Adjustment
You can use the built in volume adjustment on the side of the iPhone or Touch, or use the touch interface to adjust the station's volume:
Buy & Share
While listening to any station, you will have the opportunity to buy the currently-playing song (pending iTunes availability) and to share the station (via e-mail) you're listening to:
| Buy | Share |
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The ability to buy and share is located under the "more options" button (button with 3 dots). If the song is available for purchase, the "Buy in iTunes"
button will be available under the "more options" button. When you decide to buy in iTunes you will
be asked if you want to leave
the app and visit the iTunes Store.
NOTE: this will stop song playback.
The share button is available with every station, and when pressed, an empty text box will display. To send a link to the station you are listening to, press the blue plus icon to add someone from your contacts, or press the box to manually enter an address. Sharing Rules!
There are four main menus to help you navigate over 300 radio stations; Genre, Stations, Favorites & History.
Genre
There are many genres to search through to help you find a station you'll enjoy.
The Genre menu is the default view for the application. There are approximately 300 stations available in the app. There are 27 genres, plus AOL Recommends, Yahoo! Exclusives, and filters to view only AOL, Yahoo! Music or CBS RADIO stations.
Simply touch your favorite genre and enjoy the array of options you're given:
| Genre Guide | Stations by Genre |
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Full list of available genres:
| AOL Radio | AOL Recommends | Yahoo! Radio | Yahoo! Exclusives | 50s/60s Pop |
| 60s/70s Pop | 70s/80s Pop | 80s/90s Pop | Adult Contemporary | Adult Rock |
| Alternative | CHR | Christian | Classical | Classic Rock |
| Country | Dance | Eclectic | FM Talk | Gospel |
| Hip-Hop/Rap | Jack | Kids | Latino | News/Talk |
| Pop | R&B/Soul | Reunion Radio | Rock | Smooth Jazz |
| Sports |
Stations
Within the 'Stations' Tab, there are two options to find the CBS RADIO station you're looking for; search by city or by using the iPhone's GPS service to return stations near your current location:
| Cities A-Z (Default) | Near Me |
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The first allows you to search by broadcast city; from New York to Los Angeles and everywhere in between. If you're from Detroit, but now live in San Francisco, you can take your favorite hometown radio station with you!
The second option is to allow your device's GPS determine the nearest broadcast city. If you're in a new city, and want to quickly find great sports, news or music stations you can!
Favorites
You can set any station to your 'favorites' simply by pressing the star icon, available everywhere a station is listed. When favorited, the star illuminates gold.
| Inactive | Active |
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After setting stations as a favorite, you can quickly access these
favorited stations by pressing the "Favorites" tab.
If you want to
delete any of your favorites, you can press the gold star again (returning
the icon to an empty star) or by pressing the "Edit" button within the
Favorites page and pressing the red delete icon:
| Favorites Display | Edit Favorites |
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History
Whenever you listen to a station, it is saved in the "History" tab. Up to 20 stations are saved at a time.
If, at any time, you'd like to clear your listening history, press the "Clear" button on the top left of the app's display, and you will be prompted to confirm your decision.
| View History | Clear History |
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Why is there advertising in my station? Can I deactivate advertising?
Advertising allows you to listen to the CBS RADIO app for free! Every artist
that you hear in the stations gets paid for their creative endeavors, so
by listening to advertisements you're actually supporting the arts! Take
pride in your contribution. And, no. You can't deactivate the ads.
How much advertising will I encounter?
You will only hear advertisements approximately 4 minutes an hour for interactive
stations, and 6 minutes an hour for non-interactive stations.
I received an error message. What does it mean?
While the CBS RADIO App works well using both the EDGE & 3G service, it works best with a WiFi signal. Understanding what the various error messages mean will help if you are having connection issues.
| Buffering... | Loading |
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| Connection Error | |
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"Buffering" indicates that the station has been connected, and that audio will begin playing in a few moments.
"Loading" appears when the application is searching for a connection. Typically, you will usually only see this when connecting using the EDGE network, though not always.
Anytime you see the "Connection Error" screen, a connection was unable to be established. If you see this screen, your only course of action is to close the application, and try again later.
If you find that any of the following appears for longer than bearable,
there is most likely a service or network outage. If you are certain of
network availability, restarting the app may help recover service interruption.
Why can't I skip songs?
Skipping songs is only available when listening to interactive stations. If the skip icon is grayed-out, you are most likely listening to a non-interactive station.
Another possibility is that you have exceeded the allowable skip allotment, as determined by the DMCA, which is 6 per hour. The skip counter will display a "0" and an error message will display indicating that you have no skips remaining.
The application crashes when listening to non-interactive stations. Why?
There is a known issue with version 1.0 of the CBS RADIO app that caused it to crash when loading a non-interactive station. If you are experiencing this problem, please update the application to version 1.1 or above. We are sorry for the inconvenience.
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